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For SMBs, Microsoft 365 comes in three Business plans. They work like a staircase: each step adds something to the previous one.
The three-step staircase
- Business Basic: email, Teams, online storage and Office web apps.
- Business Standard: adds the Office apps installed on the desktop.
- Business Premium: adds advanced security, access and data control, and protection against cyber threats.
How to talk about it
Start with the security question. A customer who only uses email can move to Standard with email protection, or straight to Business Premium if data and devices need to be protected.
A cap to know about
Business plans are limited by Microsoft to a certain number of users (300 at the time of writing). Beyond that, customers need Enterprise plans.
Microsoft also offers a questionnaire to help each company find the plan that fits its profile.
